How It Works

A Closed-Loop Specialty Care Pathway.

From the first referral to ongoing follow-up — and escalation to in-person care when clinically necessary — TeleEDge coordinates the full specialty care continuum.

Specialty care that stays connected.

Most telehealth models address a single point in the care journey. TeleEDge is designed to coordinate the entire specialty care pathway — connecting the right specialist with the right patient at the right time, and maintaining that connection through follow-up, treatment, and escalation when needed.

01

Referral & Access

The right entry point for every patient.

A patient's specialty care journey may begin with a primary care referral, an ED presentation, a hospital admission, or a community health program. TeleEDge helps identify the appropriate entry point and connects the patient with the right specialty resource — whether that's an eConsult, a virtual visit, or an inpatient tele-specialist.

02

Specialist Matching

Connecting patients with appropriate specialty expertise.

TeleEDge coordinates access to participating specialty physicians across a range of disciplines — matching patient needs with appropriate specialty expertise, clinical context, and care setting. Participating specialists are independent physicians and specialty groups, not TeleEDge employees.

03

Consultation

Specialty expertise delivered where care happens.

Specialty consultations are delivered in the care setting that makes sense for the patient — outpatient virtual visits, inpatient tele-specialist consultations, eConsults for primary care teams, or virtual rounding for hospitalized patients. TeleEDge coordinates the clinical workflow, scheduling, and documentation to support seamless specialty integration.

04

Care Coordination

Connecting the pieces of the care pathway.

Specialty care rarely happens in isolation. TeleEDge coordinates the supporting elements of the care pathway — referrals, records, diagnostics, medications, prior authorizations, and communication between care teams — so that specialty expertise translates into coordinated patient care.

05

Follow-Up & Continuity

Maintaining specialty relationships over time.

Longitudinal specialty care — ongoing follow-up, medication management, and specialty monitoring — is often where the greatest gaps exist in rural and underserved communities. TeleEDge supports ongoing specialty relationships that keep patients connected to the expertise they need, close to home.

06

Treatment & Escalation

Coordinated pathways to in-person care when needed.

When a patient's clinical needs require diagnostics, procedures, or in-person specialty care, TeleEDge coordinates the pathway — connecting patients with local, regional, and hospital-based procedural resources, and supporting the transition back to ongoing specialty follow-up after treatment.

See how TeleEDge can work for your organization.

Every organization's specialty access challenges are different. We'd welcome the opportunity to discuss how TeleEDge's connected care model can address yours.

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